Woot Reviews

2.0

/5.0

45 customer reviews

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5

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28

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reviewers recommend

Woot

Woot, known for its electronics, home goods, and gadgets, is rated 2.0 out of 5. The rating reflects how bargain hunters and tech enthusiasts view their experience with Woot. Reviews of Woot are verified before publication.

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45 Reviews on Woot

by Ronnie M.

Sep 06, 2022

This company sells junk

I was lured by Amazon name affiliated and stupid enough to buy a google Pixel 2 from Woot. The box was nice, the phone looked OK. First sign something was wrong it came with the battery completely drained. Again I was stupid enough not to return it right away. The phone worked, just didn't hold charge well. After about six months it died completely. I thought OK, now the battery needs to be replaced. I purchased a new battery and did my best to replace it. Found the phone had been previously opened and something done inside. Cracked screen on the way. With the new battery- the same same story, won't turn on. Thought, maybe the screen is the problem now. Bought new screen, replaced- nothing changed. It's just copletely dead. If you are stupid enough like I am and buy something from them, examine your purchase thoroughly. If anything doesn't look perfect, just return it immediately, don't challenge your luck. Or even better don't even deal with them, because I see other people have trouble returning defective or wrong items.

by Vera

Sep 02, 2022

slow shipping, defective item, painful return

super slow shipping and hard to get return going. You can't reach them by phone. The call drops after 20-30 mins wait. Email reply is super slow. Defective item shipped to me and the return is painful. Non-exist support.

by Dennis Carroll

Aug 28, 2022

USB-A to USB-C cable

Shopping on woot is great. I’ve been a shopper on woot since 1999. I bought an Upgrow phone cable to charge my phone. The cable works great and is very fast charging. I love it!!!

by Tina829

Aug 15, 2022

Scams and no customer service

You are just as likely to get the wrong product or be scammed out of your money. There is absolutely no customer service at this company. If you do reach someone after an hour or longer of wait, they'll just blame someone else and tell you to call them. Two banks, and multiple departments at amazon have pointed the finger at woot. They just don't have anyone willing to help.

by Darrell H.

Jul 11, 2022

Be AWARE

Never received my order from March 2022. I sent two emails asking about my purchase. On July 10th I received email that I was refunded. Then I noticed unauthorized purchased attempts from my card. I canceled my card and reported Woot to the BBB.

by Derrick657

Jun 16, 2022

Read my review AMAZON!

Do you think we have unlimited time to filter through everything in Woot? Just put in a simple search engine please. How Frustrating!

by Vanessa H.

Jun 16, 2022

Nothing like Amazon! Service Sucks.

First, speaking to a rep over the phone is impossible…it's not even available. Awful. Any correspondence is through a hard to find link on their website. Ridiculous.
I purchased a high end Samsung television for $2,299.00 on one of Woot.com's one day promotions. In less than a month, they advertised it for $2,099.00. They wouldn't help with a price guarantee at all.
Better off purchasing electronics at Best Buy. I'll never buy anything again from Woot.com.

by Pauline E.

May 26, 2022

Website not working. Sizes are way off

Never buying from Woot again. I bought some sweat pants. Maybe the sizes work in Japan, but not even close here. No way to return the materials. The website is down. Bat guano product quality

by Caleb772

Apr 24, 2022

The order hadn't shipped after 15 days

The order hadn't shipped after 15 days. Repeated phone calls resulted in the same response, "delay is the result of technical issues". I was given various ship dates, but none were realized. Customer Service does NOT exist. They DO NOT care.

by Dawn M.

Apr 21, 2022

Scam people be careful they stole my…

Scam people be careful they stole my info stop using my email they ship stuff to 456 langtown road toledo oh 436 stop stealing people info fraud fraud fraud

Woot Q&A

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Q:

my order preparing for shipment and 2-3 hours after purchase my order has been denied, why ?

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Q:

It's a good thing that i did not order anything from them. Read the reviews that the company is bad to the bone.

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Q:

How do I contact customer service about a recent purchase?

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Q:

I want to order my son the Kingston's HyperX Cloud Revolver headset, is this new or refurbished @ $60.99?

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Q:

What is your return policy?

A:

Sometimes it's better to pay a little more than deal with these guys.

by Herminia247 - August 02, 2016

A:

I have not had to return anything to them, but have placed many many orders and really like the site. Sorry

by Jacob A. - August 02, 2016

A:

You have 15 minutes after ordering to cancel. After that you're out of luck. They only take returns if the item is greatly damaged. And good luck getting ahold of anyone They don't take returns if the item was misrepresented. For example you can see through the towels that were supposed to be thick and luxurious. I wouldn'tbdealbwith them ever

by Johnny F. - August 02, 2016

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